Online

You may order directly from any product page on our website by selecting the quantity desired and by clicking on the Add to Cart button. After you have added your desired item(s) to your shopping cart you can checkout on our safe and secure server. To checkout simply click on the button that says checkout at the bottom right of our shipping cart page. From here you will be prompted to sign into your account, checkout using a social log in, or checkout as a guest or sign up for a new account. Once you have chosen how you would like to proceed follow the prompts through the process.

Phone

Our Wonder Gears customer service representatives are available to assist you Monday through Saturday between 9:00 A.M. and 5:00 P.M. PST. To speak to a representative please call us at 1-800-670-1228.

Our goal is to ship your order as quickly as possible, subject to availability, receipt of payment and credit authorization. If you have not received an email confirmation from Wonder Gears within two hours of placing your order, please call us at 1-800-670-1228. In order for us to provide the best customer service, please provide us your full name and zip code.

No, you do not have to register to place an order, however we encourage you to register. Registering will make the checkout process much faster for future purchases. Your billing and shipping information will be stored for you and shown each time you check out. With an account you will also be able to view past purchases, and create and maintain a wish list. If you do not wish to register simply choose the option to checkout as a guest when you are ready to place your order.

While we take great pride in our ability to ship your orders quickly, we understand the importance of knowing when it will arrive. As you complete the order process, we attempt to give you an accurate estimate of when your order will be delivered. As soon as your order is shipped, we will send you an email confirmation containing tracking number. With this number, you can find out the exact status of your shipment 24 hours a day.

As another alternative, you can track your order status, clicking to this link https://wondergears.net/pages/track-order-status

 As soon as your order arrived to your state/city and ready for delivery we will send you an email. After your order delivered to you, we will inform you via email.

If you are unable to track your package using the above methods please contact our customer service department for further assistance at 1-800-670-1228. Our customer service hours are Monday – Saturday from 9:00 AM through 5:00 PM PST.